Job Summary
$42,758 - $66,196 / year or higher DOQ + Full-Time County Benefits (Part-Time County Benefits)
Performs responsible work conducting technical and administrative assignments in support of the Office of Economic Development and the Economic Development Authority.
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Responsibilities
Staffs front desk and provides customer service to the public and staff in person and over the telephone; provides information on department policies, programs, procedures, and services; and directs callers to appropriate personnel.
Performs technical and statistical research and analysis in support of department goals and activities; assists staff in preparing reports, presentations and projects; gathers and compiles local, regional and state property and market research.
Develops and maintains database and files of County businesses and available commercial or industrial sites or buildings; develops and maintains industry-specific mailing lists.
Prepares and uploads Economic Development Authority (EDA) agenda packets and materials for Directors, staff and the media; prepares and maintains the annual EDA meeting calendar; takes complex notes and compiles meeting minutes; maintains records and permanent files in accordance with applicable laws and regulations; informs appropriate parties of actions taken during meetings.
Serves as the department office manager; develops and administers operating records; coordinates activities with other departments and outside agencies, as appropriate, and provides general administrative support for the department.
Maintains records of budget expenditures; prepares or coordinates the preparation of budget documents in accordance with prescribed procedures; completes budget transfers as directed; prepares monthly expenditure reports and reconciliation of all department funding and reimbursement requests.
Assists with information and marketing updates, including but not limited to, department websites, social media accounts and newsletters.
Schedules meetings and coordinates arrangements for staff meetings and appointments with other departments and outside agencies; assists in the planning, scheduling and execution of large-scale events in conjunction with County departments to ensure quality events.
Performs other duties as assigned.
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Qualifications
Any combination or education and experience equivalent to a high school diploma and some college coursework in public administration, communications, public relations, applied computer science, business administration, or related field preferred; considerable experience in responsible office, customer service and/or public service, clerical support, or related work experience; some experience in public event planning and management and familiarity with the Greater Williamsburg region preferred.
Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of office practices and procedures; correct business English, spelling and punctuation; ability to edit communications for grammar, spelling, punctuation, and ton.
Skill in use of computer software including Microsoft Office Suite.
Ability to conduct research, data collection, statistical analysis, formulate conclusions and recommendations; assemble and organize data and prepare reports from such records.
Ability to establish and maintain effective working relationships with County staff, community leaders, and the public.
Ability to provide data entry and information/report services; corrects and updates databases; communicates changes in electronic files to users; prepare and send correspondence and form letters on general matters.
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Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
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James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email [email protected].
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