Apply for Administrative Coordinator I/II/III

Job Summary

$41,513-$73,743 / year or higher DOQ + Full-Time County Benefits

Performs responsible work supporting the General Services department in all areas of the department’s varied services.

Responsibilities

• Provides first point of customer service by answering customer questions, resolving customer concerns and routing calls and questions to appropriate staff.
• Provides administrative support directly to staff; researches and drafts administrative procedures.
• Performs data entry into various computer-based applications such as the General Services Enterprise Asset Management (EAM) System and MUNIS; creates, processes, and manages work orders for customers and General Service staff; collects and analyzes
information; prepares reports as requested by Management staff.
• Assists with scanning, formatting, editing and certifying record drawings; enters information for recycling opt-in/out; responds to resident inquiries and provides information as needed; mails collection calendars; inputs work orders to deliver or remove carts; assists in the reconciling of all General Service staff credit card purchases; assists with collection of engineering data from record drawings.
• Conducts and manages daily operations of internal and external mail delivery.
• (Administrative Coordinator II) - compiles data for administrative and public reports bulletins, questionnaires, and other documents; analyzes data and makes recommendations based on findings of research; designs and prepares statistical reports and verifies data; types correspondence, reports, bulletins, manuals, narratives and other documents requiring familiarity with technical terminology; assures conformity of office correspondence to established requirements and makes necessary changes in procedures as applicable.
• (Administrative Coordinator III) - examines and compares data for verification or discrepancies; reconciles errors and ensures accuracy and consistency of data processed; research site plans, deeds, agreements, covenants and plats for the department.
• Performs other duties as assigned.

Qualifications:

• Any combination of education and experience equivalent to a high school diploma; some experience in administrative support including customer service.
• Must possess reliable transportation to work site(s).
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of data entry, enterprise level asset management software, and standard office
software including word processing and spreadsheets; grammar, punctuation, spelling and accurate mathematical calculations; and standard office practices and procedures and clerical techniques.
• Skill in the use of Internet and computer software including Microsoft Office Suite and enterprise level asset management software.
• Ability to communicate effectively both orally and in writing; follow both verbal and written instructions; establish and maintain effective and courteous working relationships with staff and the public; make accurate mathematical calculations; independently
apply and carry out policies and procedures; organize and maintain moderately complex records and ensure their confidentiality; and, work under pressure in order to meet deadlines.

There are three levels of Administrative Coordinator distinguished by the level of work performed and the qualifications of the employee.

Administrative Coordinator I: $41,513-$64,268/year DOQ

Administrative Coordinator II: $44,364-$68,833/year DOQ

Administrative Coordinator III: $47,433-$73,743/year DOQ

For more information about our General Services Department, please visit here

Click here ​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.

James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email [email protected].