Job Summary $20.55 - $31.83 DOQ/Temporary position available (20-29 hours/week). James City County Human Resources Department is seeking an individual to performs responsible work supporting Human Resource (HR) Department staff in all areas of the County’s comprehensive human resource management programs. Will be the first point of contact fir HR and assist with multiple administrative and special projects for a variety of HR staff and functions.
Responsibilities
• Provides customer services to the public and to employees, in person, by telephone and online, answers routine questions regarding employment, benefits, training, personnel policies and other requested information.
• Provides administrative support to department staff in all areas of human resource functions to include benefits, recruitment and employment, and employee relations.
• Prepares documents and materials for new employees and their supervisors and assists applicants and new hires in completing necessary forms and conditions for employment; assists applicants with using the application system; assists employees in completing human resource forms.
• Maintains and compiles data and information in the HRIS system; completes standard reports in appropriate software. Scans and files employee documentation in the HRIS.
Qualifications:
• Any combination of education and experience equivalent to a high school diploma; some experience in administrative support including customer service.
• Must possess reliable transportation to work site(s).
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of data entry, enterprise level asset management software, and standard office software including word processing and spreadsheets; grammar, punctuation, spelling, and accurate mathematical calculations; and standard office practices and procedures and clerical techniques.
• Skill in the use of Internet and computer software including Microsoft Office Suite and enterprise level asset management software.
• Ability to communicate effectively both orally and in writing; follow both verbal and written instructions; establish and maintain effective and courteous working relationships with staff and the public; make accurate mathematical calculations; independently apply and carry out policies and procedures; organize and maintain moderately complex records and ensure their confidentiality; and, work under pressure in order to meet deadlines
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. ** 3% COLA adjustment added to salary range **
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email [email protected].
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