Job Summary
$42,758 - $75,955 / year DOQ (Part-Time County Benefits)
Performs responsible work maintaining automated records of a technical and administrative nature associated with James City County building and infrastructure, grounds maintenance and equipment, capital projects, and stormwater infrastructure.
There are three levels of the Administrative Coordinator position, distinguished by the level of work performed and the qualifications of the employee.
Administrative Assistant I: $42,758 - $66,196/ year
Administrative Assistant II: $45,695- $70,898/ year
Administrative Assistant III: $48,856- $75,955/ year
This position will work Monday through Friday, 20 hours per week, between the hours of 7:30 AM and 5:00 PM
Responsibilities
• Provides backup assistance to front office staff for customer service, answering customer questions, resolving customer concerns, and routing calls and questions to appropriate staff.
• Provides backup assistance of general data into the General Services Enterprise Asset Management (EAM) System, including creating, processing and managing work orders for customers and General Service staff.
• Prepares County facility construction files for image conversion; creates authenticity sheets for files; scans, performs quality control, makes corrections, and indexes documents into the General Services SharePoint system.
• Logs and prepares engineering drawings for scanning; performs quality control checks on electronic file to verify document readability before paper documents are destroyed.
• This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
• Performs other duties as assigned.
Qualifications:
• Any combination of education and experience equivalent to a high school diploma; and, some experience in administrative support including customer service.
• Must possess, or be able to obtain within 30 days of hire, a valid Virginia Driver’s License and have an acceptable driving record based on James City County’s criteria.
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of data entry, enterprise level asset management software, and standard office software including word processing and spreadsheets; grammar, punctuation, spelling and accurate mathematical calculations; and standard office practices and procedures and clerical techniques.
• Skill in the use of Internet and computer software, including Microsoft Office Suite and enterprise-level asset management software.
• Ability to communicate effectively both orally and in writing; follow both verbal and written instructions; establish and maintain effective and courteous working relationships with staff and the public; make accurate mathematical calculations; independently apply and carry out policies and procedures; organize and maintain moderately complex records and ensure their confidentiality; and work under pressure in order to meet deadlines.
Click here for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email [email protected].
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